Fast Forward ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please stop using our site.
1. Information We Collect
We may collect personal information you provide directly to us, including but not limited to:
- Name, email address, and contact details when you fill out our contact form
- Business information such as company name, industry, and advertising spend range
- Communications you send us
We also automatically collect certain information when you visit our site, including your IP address, browser type, referring URLs, pages viewed, and time spent on pages.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To send administrative information such as confirmations and updates
- To improve our website and services
- To send marketing and promotional communications (with your consent)
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service providers: We may share data with trusted third-party vendors who assist us in operating our website and services, subject to confidentiality agreements.
- Legal compliance: We may disclose information where required by law or in response to valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site.
Types of cookies we use:
- Essential cookies: Necessary for the basic operation of the site.
- Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
- Marketing cookies: Used to deliver relevant advertising and track campaign performance.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is entirely secure and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at hello@fastforward.io.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@fastforward.io
This Privacy Policy was last reviewed and updated on April 9, 2026.